FOR YOU AND EVERYONE ELSE: OUR HYGIENE CONCEPT
The health and well-being of our guests and employees is our top priority. In strict compliance with the guidelines of the Berlin Senate as well as the recommendations of the Robert Koch Institute, we have expanded our existing hygiene and safety measures in order to offer you a safe stay.
All our employees are trained to the currently valid hygiene standards as well as legal guidelines. In all public areas and when interacting with guests, our employees wear a mouth and nose cover.
ROOMS & SUITES
For your safety, we have intensified the room cleaning processes and extended them to include further disinfection. We provide you with your personal hygiene set, consisting of a mouth and nose cover, disinfection wipes – and gel.
In all public areas we have strengthened our cleaning procedures and extended them to include disinfection of the most frequently used contact surfaces. Additionally, disinfection stations and dispensers are available. We ask our guests to enter the lifts only individually (except for families). Wearing a mouth-nose cover in public areas is obligatory for all adults and children over 6 years of age.
SPA & SPORTS
Due to the latest legal requirements regarding the current pandemic, our Susanne Kaufmann Spa and our pool and sauna area with the gym will be closed until further notice. Nevertheless, our spa team will be in the spa every Saturday from 12.00-16.00 hrs. Vouchers and Susanne Kaufmann products can be purchased. For pre-orders please contact us at firstname.lastname@example.org.
RESTAURANT & BARS
Due to the current situation, our restaurants will remain closed. We will inform you as soon as we are reopening. Please inform yourself online or call us anytime. We will hopefully soon be opened again during the normal opening hours. Thank you for your understanding.
MEETING & EVENTS
With our room planning we guarantee you the legally required minimum distance of 1.5m. Disinfection dispensers are available for you in all rooms. Coffee breaks are served individually and directly in the room. Buffets are not available until further notice.
Find the information here for download.