FOR YOU AND EVERYONE ELSE: OUR HYGIENE CONCEPT
The health and well-being of our guests and employees is our top priority. In strict compliance with the guidelines of the Berlin Senate as well as the recommendations of the Robert Koch Institute, we have expanded our existing hygiene and safety measures.
All our employees are trained to the currently valid hygiene standards as well as legal guidelines. In all public areas and when interacting with guests, our employees wear a mouth and nose cover.
ROOMS & SUITES
For your safety, we have intensified the room cleaning processes and extended them to include further disinfection. We provide you with your personal hygiene set, consisting of a mouth and nose cover, disinfection wipes – and gel.
We have intensified our cleaning procedures in all public areas and expanded them to include disinfection of the most frequently used contact surfaces. Disinfection stations and dispensers are also available. We ask our guests to enter the lifts only one at a time (except for families). Wearing a FFP2 or a medical mask in public areas is mandatory for all adults and children over 6 years of age.
SPA & SPORTS
Our Susanne Kaufmann Spa is reopened for you with adjusted opening times. Please note that a reservation is required via email@example.com as well as a negative test certificate on the day of the appointment. Alternatively, a self-test can be purchased and carried out on-site. While the pool and sauna area is still closed, our gym is available to house guests for individual training units.
RESTAURANT & BARS
Our all-day dining “The Casual” restaurant and our Stue Bar are open. External guests require a negative test certificate in accordance with the currently applicable regulations for the indoor area. No proof is required for our terrace. The Michelin starred restaurant “CINCO by Paco Pérez” unfortunately remains closed.
MEETING & EVENTS
With our room planning we guarantee you the legally required minimum distance of 1.5m. Disinfection dispensers are available for you in all rooms. Coffee breaks are served individually and directly in the room. Buffets are not available until further notice.